The Department of I.T. provides:
- Technology help for students and employees with email, StarID, campus wireless network access, and general D2L questions.
- Technology maintenance for classrooms, computer labs, campus drop-in spaces, hallway monitors, and offices.
- Support initiatives to improve technology, its use, and its service across the campus.
Locations and Hours
SCC's Technology Help Desk is your first point of contact for IT Services. There are many ways to ask for help.
- Help Desk / Computer Lab, North Mankato campus - C190:
Monday -Thursday, 7:30 a.m. - 4:00 p.m.
Friday, 7:30 - 4:00 p.m. - Faribault campus - A109B:
Wednesdays & Thursdays, 8:00 a.m. - 2:30 p.m. - Phone or email support:
(507) 389-7280 orThis email address is being protected from spambots. You need JavaScript enabled to view it.
Monday -Thursday, 7:00 a.m. - 8:00 p.m.
Friday 7:30 - 4:00 p.m.
Resources
Student Info
- Student Account provisioning timeline - When you gain login access to products and services offered by SCC.
- Student email login instructions
- StarID Help
- Selecting a computer for college
- Wifi on campus
- Microsoft Office Installation Instructions (PDF)
- Student account De-Provisioning Timeline - When you gain login access to products and services offered by SCC.
Employee Info
- Employee account provisioning timeline - When you gain login access to products and services offered by SCC.
- Employee email instructions
- Supported computers (PDF)
- WiFi on campus
- Employee Account De-Provisioning Timeline - When you gain login access to products and services offered by SCC.
Frequent Questions
I forgot my StarID / StarID password. How do I reset it?
Go to online and click on the related option. Use your TechID or personal email address.
In the case you do not know your Security Questions, your SSN is not recognized, or you do not have access to the email address on file, please get in touch with the IT Help Desk, and we will generate a verification code for you after confirming identity with Photo ID over Zoom or in-person. Note: SCC does not put library cards on file to for StarID Self-Service.
How do I connect my device to WiFi?
Connect all personal devices to SCC Public WiFi. You can find more information on WiFi connections on our website.
How do I access my 鈥榩rint code鈥�?
- Ensure you have clicked "Print" from a 色中色 computer. After selecting the Secure Print option, you will receive an email from Uniflow to your 色中色 email account.
- Search your 色中色 email for Uniflow.
- Log in to a 色中色 computer, go to the , click Windows Authentication, and use your StarID to authenticate.
- Click on Account Management; your code is the TIC (a 5-digit number).
Can I install Microsoft Office for free on my personal computer?
All permanent-status employees and current students will have access to Microsoft Office for free on up to 5 devices. Please reference our online directions and account provisioning timelines for more details.
